Privacy Policy

This Privacy Policy explains how Comms Protect Ltd collects, uses, and protects personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Comms Protect Ltd, 1 Evans Way, Deeside, United Kingdom. Email: hello@commsprotect.co.uk. Phone: 01244 835330.

We act as a Data Controller for personal data collected through our website and business activities.

2. What Data We Collect

We may collect and process the following personal data:

  • Identity data (name, job title)
  • Contact data (email address, phone number, business address)
  • Technical data (IP address, browser type, device information)
  • Usage data (how you use our website)
  • Marketing preferences

3. How We Collect Data

We collect data:

  • Directly from you (contact forms, emails, phone calls)
  • Automatically via cookies and tracking technologies
  • From third parties or public sources where applicable

4. How We Use Your Data

We use your data for the following purposes:

  • To respond to enquiries
  • To provide and manage services
  • To send business communications where appropriate
  • To improve our website and services
  • To comply with legal obligations

5. Legal Basis for Processing

We process personal data based on:

  • Consent
  • Contractual necessity
  • Legal obligations
  • Legitimate business interests

6. Data Sharing

We may share your data with:

  • Network providers (EE, O2, Vodafone, Three)
  • Service providers and partners
  • IT and hosting providers
  • Professional advisors

We do not sell personal data.

7. International Transfers

Where data is transferred outside the UK, appropriate safeguards will be applied in accordance with UK GDPR.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.

10. Your Rights Under UK GDPR

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

11. Marketing

We may send relevant business communications where lawful to do so. You can opt out at any time.

12. Cookies

Our website uses cookies. Please see our Cookie Policy for further details.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact

If you have any questions about this Privacy Policy, please contact: hello@commsprotect.co.uk

Comms Protect Ltd, Unit 1 Evans Way, Shotton, Deeside, CH5 1QJ. Tel: 01244 835330. Comms Protect Ltd is a limited company registered in England and Wales (No. 17135846). Registered office: Unit 1 Evans Way, Shotton, Deeside, CH5 1QJ.